These Terms & Conditions govern your use of ph11b Casino. Please read them carefully before registering or placing any wager on the ph11b platform. By creating an account, you confirm that you have read, understood, and agreed to be bound by these terms.
Key Points Summary
These are not exhaustive — read the full document below. This summary highlights the most important rules Filipino ph11b players should know before playing.
You must be at least 21 years of age to register and use ph11b Casino. This requirement is mandated by PAGCOR regulations. Misrepresenting your age results in immediate account closure and forfeiture of all balances.
Each player may hold only one active ph11b account. Duplicate accounts are subject to permanent closure. All balances across duplicate accounts will be consolidated and any bonus funds forfeited.
All ph11b bonuses are subject to wagering requirements before withdrawal. Wagering multiples, eligible games, maximum bet rules, and expiry periods are stated in each individual bonus offer. Attempting to exploit bonuses may result in forfeiture.
All ph11b wallet balances, bets, and payouts are denominated in Philippine Peso (PHP). GCash and Maya withdrawals are processed within 5–30 minutes. KYC verification is required before the first withdrawal.
ph11b uses certified RNG technology across all games. Any attempt to exploit software, collude with other players, use automated betting systems, or engage in any form of fraud will result in account suspension and legal referral.
Players may apply deposit limits, cooling-off periods, and permanent self-exclusion at any time via their account settings. ph11b is obligated to process self-exclusion requests within 24 hours and maintain them for the full elected period.
For the purposes of these Terms, the following definitions apply:
By registering an account on ph11b, depositing funds, or placing any wager on the Platform, you represent, warrant, and agree that:
These Terms supersede all prior agreements, representations, warranties, and understandings between you and ph11b with respect to the subject matter herein.
To be eligible to register and maintain an active ph11b account, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the Platform:
ph11b reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory proof within the period specified by ph11b may result in account suspension and withholding of pending withdrawals pending investigation.
Each individual player may register and maintain only one (1) ph11b account. The registration of multiple accounts by a single individual — whether under the same name, different names, different mobile numbers, or different email addresses — is strictly prohibited and constitutes a material breach of these Terms.
When registering a ph11b account, you agree to:
ph11b reserves the right to decline any registration application or close any account without prior notice at its sole discretion, including but not limited to cases where incorrect registration information is detected or where the applicant fails to meet eligibility requirements.
ph11b is required under applicable regulations to verify the identity and age of all players before processing withdrawals. The KYC process requires players to submit one or more of the following valid Philippine government-issued identification documents:
Submitted documents must be clear, valid (not expired), and unaltered. ph11b may additionally request proof of payment method ownership (e.g., a screenshot of the registered GCash account name) where the name on file does not match the registered account holder. ph11b processes KYC submissions within 15 minutes to 4 hours during business hours. All KYC documents are handled in accordance with ph11b's Privacy Policy and applicable Philippine data privacy law.
6.1 Deposits. ph11b accepts deposits via GCash, Maya/PayMaya, GrabPay, QR Ph, InstaPay, BPI Online, BDO Online, Metrobank Online, and 7-Eleven CLiQQ. The minimum deposit is ₱100. Deposits are credited to the player's ph11b wallet in real time upon successful payment confirmation. ph11b does not accept cash deposits or deposits from third-party accounts — the depositing e-wallet or bank account must be registered in the same legal name as the ph11b account.
6.2 Withdrawals. Withdrawals are available only to players who have completed KYC verification. The minimum withdrawal amount is ₱200. Withdrawals to GCash and Maya are processed within 5 to 30 minutes, 24 hours a day, 7 days a week. Bank transfer withdrawals (BPI, BDO, Metrobank) are processed within 2–4 hours during business hours (Monday–Friday, 8:00 AM–10:00 PM PHT). ph11b does not charge fees on GCash or Maya withdrawals. Withdrawals may only be directed to a payment account registered in the player's verified legal name.
6.3 Withdrawal Holds. ph11b reserves the right to delay processing of any withdrawal pending completion of additional verification checks, including but not limited to enhanced due diligence, anti-money laundering review, or investigation of suspected fraudulent activity. Players will be notified of any such hold and the reason for it within 24 hours of the hold being applied.
7.1 Bonus Eligibility. Bonuses and promotions offered by ph11b are available to eligible registered players subject to the specific terms stated in each promotional offer. ph11b reserves the right to determine eligibility for any promotion at its sole discretion. Bonuses are non-transferable and may not be exchanged for cash.
7.2 Wagering Requirements. All bonus credits issued by ph11b are subject to wagering requirements before becoming eligible for withdrawal. The applicable wagering multiple, eligible game categories, contribution rates, maximum qualifying bet per spin/round, and expiry period are stated in the specific bonus terms for each promotion. Bets placed in excess of the maximum qualifying bet while a bonus is active may be voided at ph11b's discretion.
7.3 Bonus Abuse. ph11b actively monitors accounts for bonus abuse, including but not limited to low-risk hedging strategies designed to complete wagering requirements with minimal house exposure, coordinated play between multiple accounts, and exploitation of software errors. Where bonus abuse is detected, ph11b reserves the right to void any related bonus credits and winnings and close the associated account(s).
7.4 Modification and Cancellation. ph11b reserves the right to amend, suspend, or cancel any promotion at any time. Players who have claimed a promotion prior to its cancellation will be informed and any applicable compensation determined at ph11b's discretion.
8.1 Game Integrity. All games available on ph11b use certified, unmodified builds supplied directly by licensed game developers including JILI, PG Soft, Pragmatic Play, Evolution Gaming, and their counterparts. Return-to-Player (RTP) percentages displayed in each game's information panel reflect the certified theoretical RTP of the original build.
8.2 Technical Malfunctions. In the event of a technical malfunction or system error during gameplay, ph11b reserves the right to void affected game rounds and refund the stake to the player's account. Where a malfunction results in an erroneously displayed win, ph11b is not obligated to honor the erroneous payout. ph11b will notify affected players of voids arising from technical malfunctions within a reasonable timeframe.
8.3 Minimum and Maximum Bets. Each game on ph11b has configurable minimum and maximum bet parameters set by the game provider. Bets placed outside these parameters will be rejected by the game engine before the round is processed. Minimum bets across the ph11b game library start from ₱10 for slots and fishing games and ₱20 for table games.
The following conduct is strictly prohibited on ph11b and constitutes a material breach of these Terms:
10.1 Suspension by ph11b. ph11b reserves the right to suspend or close any player account at any time, with or without prior notice, where it reasonably suspects or determines that: the account holder has breached any provision of these Terms; the account has been used in connection with prohibited conduct; continued operation of the account poses a regulatory, legal, or security risk to ph11b or other players.
10.2 Effect of Closure. Upon closure of an account for cause, ph11b may, at its discretion, withhold any or all pending withdrawals pending investigation. Where fraud, money laundering, or material misrepresentation is confirmed, all balances may be forfeited. Where closure arises from a minor breach with no financial harm, ph11b will return the player's verified Real Money Balance.
10.3 Voluntary Closure. Players may request the closure of their ph11b account at any time by contacting support via live chat, Viber, or Messenger. Pending withdrawal requests will be processed in the ordinary course. Players who close their accounts voluntarily may re-register subject to eligibility requirements, unless a self-exclusion has been elected.
ph11b provides the following responsible gaming tools, accessible directly from your account settings after login:
ph11b enforces the 21+ minimum age requirement under PAGCOR regulations. Players who have applied for self-exclusion must not attempt to circumvent the exclusion by registering new accounts. ph11b maintains a self-excluded player register and applies technical controls to prevent re-registration by self-excluded individuals.
All content on ph11b — including but not limited to the ph11b brand name, logo, website design, user interface, software, graphics, text, game interfaces, and promotional materials — is the intellectual property of ph11b or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable license to access and use ph11b solely for personal, non-commercial entertainment purposes. No content may be copied, reproduced, republished, distributed, sold, or exploited in any manner without the prior written consent of ph11b. Game content is additionally subject to the intellectual property rights of the respective game developers.
To the fullest extent permitted by applicable law, ph11b, its officers, directors, employees, agents, and game provider partners shall not be liable for:
Where ph11b's liability cannot be excluded by law, ph11b's total aggregate liability to you in respect of any claim shall not exceed the amount of funds deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
ph11b collects, processes, and stores personal data in accordance with its Privacy Policy and the Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. By registering a ph11b account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ph11b uses player data for account management, identity verification (KYC), fraud prevention, anti-money laundering compliance, customer support, and, where consent has been given, marketing communications. ph11b does not sell player data to third parties. Refer to the ph11b Privacy Policy for full details of data handling practices, retention periods, and your rights as a data subject under Philippine law.
ph11b reserves the right to amend these Terms at any time. Where amendments are material, ph11b will notify active players via the email address or mobile number registered to their account with not less than 14 days' notice prior to the amendments taking effect. Non-material amendments (including but not limited to corrections, clarifications, and formatting changes) may be made without prior notice.
Your continued use of ph11b following the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to any amendment, you must cease using ph11b and may request account closure by contacting support. The current version of these Terms is always accessible at ph11b.org/terms-conditions and is identified by the effective date displayed at the top of this document.
These Terms and all matters arising out of or in connection with your use of ph11b shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. The parties agree that the courts of the Philippines shall have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to the dispute resolution provisions set out in Section 17.
ph11b operates in compliance with applicable Philippine gaming regulations administered by PAGCOR. Players are responsible for ensuring that their use of ph11b complies with the laws of their jurisdiction of residence. ph11b makes no representation that access to or use of ph11b is lawful in any jurisdiction other than the Philippines.
17.1 Initial Complaint. Any dispute, complaint, or claim arising out of or in connection with your use of ph11b must first be submitted to ph11b's customer support team via live chat, Viber, Messenger, or email at [email protected]. ph11b aims to resolve all complaints within 5 business days of receipt. Players should retain records of their complaint submission for reference.
17.2 Escalation. If a complaint is not resolved to your satisfaction within 30 days of initial submission, you may escalate the matter to ph11b's senior compliance team by requesting escalation in writing at [email protected] with the reference number of your original complaint. ph11b's compliance team will respond within 15 business days of receiving a valid escalation.
17.3 Regulatory Recourse. Players who are not satisfied with ph11b's resolution of a dispute may contact PAGCOR through the official PAGCOR complaint channels. ph11b cooperates fully with all PAGCOR-initiated inquiries and investigations.
17.4 Limitation Period. Any claim against ph11b must be submitted within six (6) months from the date on which the event giving rise to the claim occurred. Claims submitted outside this limitation period will not be entertained.
For any questions regarding these Terms, your ph11b account, or any matter relating to the ph11b Platform, you may contact ph11b's support team through the following channels. All channels are staffed 24 hours a day, 7 days a week, in both English and Filipino (Tagalog):
Legal notices to ph11b must be submitted in writing to the email address above with the subject line "Legal Notice — [Your Full Name] — [Account Username]." ph11b will acknowledge receipt of formal legal notices within 3 business days.
3,500+ certified games, GCash deposits from ₱100, same-day withdrawals, and Filipino support 24/7. You've read the Terms — now enjoy the games. Players must be 21 or older.
By logging in or registering, you confirm you are 21+ and agree to these Terms & Conditions